About

• New York Theatre Workshop 990
• Audited Financial Statements

Privacy Policy

New York Theatre Workshop is strongly committed to protecting the privacy of its online visitors, members, donors and community. We do not collect personally identifiable information about individuals—such as their names, phone numbers and postal and/or email addresses—except when it is knowingly provided by such individuals.

We believe that maintaining privacy on the web is very important and we hope you will read this privacy policy carefully so that you clearly understand both our commitment to you and your privacy and our method of collecting and using information. This privacy policy only applies to transactions made, and data gathered, on nytw.org and does not apply to any other website.

The terms of this privacy policy shall govern all interactions with the theatre through either the theatre’s website, email or phone. By using the theatre’s website or communicating with the theatre by email or phone, you agree to the terms of this privacy policy.

You may use New York Theatre Workshop’s website without submitting any personally identifiable information.

How we collect, use and retain your information

When you make a donation, purchase a membership or purchase tickets to any event online NYTW will ask you to create an account and ask you to provide personally identifiable information necessary to process and service your donation, membership and/or order that may include your name, billing and postal addresses, telephone number, email address, and credit card number.

We will retain the personally identifiable information you provided for our records and to facilitate customer service. You may also be asked for additional information required to complete and service your request.

NYTW uses the contact information you provide to communicate with you by email, text, phone or mail, enable you to participate in special promotions and to allow purchasing and delivery of tickets and/or memberships. When you call our box office, our staff may review your information to ensure it is correct and to provide best service.

We will not sell your contact information to anyone. Occasionally we exchange or rent direct mail lists with other non-profit arts and cultural organizations so that our patrons can see a diverse set of experiences—these lists are used for mail only. If you do not wish to have your address shared, please contact us at info@nytw.org.

NYTW may send your contact information to other companies when we need to share your information to provide the product or service you have requested or when we need to send the information to companies who work on behalf of NYTW to provide a product or service to you. Unless we tell you otherwise, these companies do not have any right to use the information we provide to them beyond what is necessary to assist us in providing our service to you.

NYTW may share your contact information with third parties/affiliates including non-profit co-producers and enhancement producers. If you do not wish to have your contact information shared, please contact us at info@nytw.org.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a court order or judicial process served on us.

NYTW regularly sends emails to individuals such as registrants and members who have provided us with their email address, informing them of NYTW events or promotions we think might be of interest to them. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.

NYTW may engage reputable third-party vendors in order to help us manage our website and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our website. By visiting the NYTW site, such third parties may place cookies on users’ browsers for targeted advertising purposes. Cookies, tracking pixels and related technologies are used for a variety of purposes including to operate and personalize the website.

Information security

NYTW takes reasonable technical and organizational precautions to prevent exposure, misuse or loss of your data. Your personal information is stored in a database hosted and maintained by a certified PCI compliant third party in a certified secure installation. All financial transactions entered through our website are protected by encryption technology.

NYTW will also maintain compliance with the rigorous standards established by the Payment Card Industry (“PCI”), a cooperative group comprised of all major credit card issuers. The last four digits of credit card numbers are encrypted and stored in a secure database for a limited time period or as necessary to allow membership renewals and other recurring payments which you authorize. This is in compliance with the standards of credit card issuers, as it helps them resolve disputes and protect against fraudulent use of your card. After you enter your credit card information into the online form, only the last four digits are potentially visible to anyone. Credit cards submitted for payments as well as any you elect to store on your account will be “tokenized” so that credit card information, other than last four digits, is not stored in our database.

The NYTW site may contain links to other websites such as our third-party vendors. Once you leave the NYTW website, this privacy policy will not apply.

Changes to this privacy policy

NYTW may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.

Last updated September 2026