Our number one priority continues to be the health and safety of our audiences, artists and staff. With that in mind, here are some of the commitments we’ve made to keep you safe:
MASKS & VACCINATIONS
We are and will continue to be a public space that welcomes masks and we strongly encourage that everyone wear one for their own protection. However, as mask mandates have lifted and city, state and federal guidelines have changed, we will no longer require masks for audiences attending our productions.
With widely available vaccines, boosters and antiviral treatments, our Fall 2022 vaccination policy will continue—we no longer require proof of vaccination, but we strongly encourage all audience members to get vaccinated and boosted in accordance with public health guidelines.
In order to keep our artists, audiences and staff safe, we’ve upgraded the ventilation and air filtration in all of our spaces to meet or exceed the highest standards set by public health officials and our theatrical unions. We reserve the right to reinstate mask and/or proof of vaccination requirements at any performance or event.
In order to limit the possibility of exposure between audiences and the production artists, we regret that there will be no stage door for autograph seekers or artist meet & greets.
FACILITIES CARE & UPGRADES
We’ve upgraded the ventilation and air filtration in all of our spaces to meet or exceed the highest standards set by public health officials and our theatrical unions.
Our staff will clean and sanitize the theatre and common areas and we’ll continue to provide hand sanitizer for your personal use at the theatre.
Signage is posted in all spaces encouraging washing or sanitizing hands frequently.
SAFETY PROTOCOLS & RESOURCES
We’ll provide as much detailed information as possible around evolving COVID safety guidelines and our new protocols and procedures so you can make informed choices about your safety and that of your family.
We’ve implemented a COVID Compliance Team dedicated to overseeing and supporting all COVID-19/Pandemic safety efforts during all NYTW activities, including performances and events.
We’ve implemented ticket scanning to reduce contact and at select events we’ll offer e-tickets so you can skip the box office line.
We’ll offer digital and printed programs. To access the digital program, we’ll have QR codes posted on signage and seat-backs at the theatre and links will be included in your pre-show email should you want to browse the program at home.
SAFETY-FIRST CUSTOMER SERVICE
We ask that you stay home if you aren’t feeling well or are awaiting the results of a COVID test—we will work with you to find a solution if you’re unable to attend your ticketed performance.
NYTW will maintain detailed attendance reports for all events to support contract tracing for any reported exposure and will communicate transparently with any impacted patrons.
This information will be updated as our policies are revised and health and safety guidelines change.
Last updated: January 2023