Our number one priority continues to be the health and safety of our audiences, artists and staff. With that in mind, here are some of the commitments we’ve made to keep you safe:
MASKS & VACCINATIONS
For all productions of american (tele)visions, masks covering the nose and mouth will be required at all performances of american (tele)visions. Acceptable face coverings are KN95s, N95s, KN94s, or surgical masks. Cloth masks will not be accepted. If you forget your mask or need a new one to comfortably attend your performance, we’re happy to provide one. In accordance with public health guidelines, proof of vaccination will no longer be required.
We understand that everyone’s experience and comfort level with the pandemic will look different and we’re committed to continuing to assess our policies and protocols. We may update these guidelines at any time if the local infection rate changes or if we need to make adjustments to support the health and wellness of our artists, staff and audiences.
FACILITIES CARE & UPGRADES
We’ve upgraded the ventilation and air filtration in all of our spaces to meet or exceed the highest standards set by public health officials and our theatrical unions.
Our staff will clean and sanitize the theatre and common areas and we’ll continue to provide hand sanitizer for your personal use at the theatre.
Signage is posted in all spaces encouraging washing or sanitizing hands frequently.
SAFETY PROTOCOLS & RESOURCES
We’ll provide as much detailed information as possible around evolving COVID safety guidelines and our new protocols and procedures so you can make informed choices about your safety and that of your family.
We’ve implemented a COVID Compliance Team dedicated to overseeing and supporting all COVID-19/Pandemic safety efforts during all NYTW activities, including performances and events.
We’ve implemented ticket scanning to support contactless admission and at select events we’ll offer e-tickets so you can skip the box office line.
We’ll offer digital and printed programs. To access the digital program, we’ll have QR codes posted on signage and seat-backs at the theatre and links will be included in your pre-show email should you want to browse the program at home.
SAFETY-FIRST CUSTOMER SERVICE
We ask that you stay home if you aren’t feeling well or are awaiting the results of a COVID test—we will work with you to find a solution if you’re unable to attend your ticketed performance.
NYTW will maintain detailed attendance reports for all events to support contract tracing for any reported exposure and will communicate transparently with any impacted patrons.
This information will be updated as our policies are revised and health and safety guidelines change.
Last updated: September 2022