Contact and Theatre Info

NYTW ADMINISTRATIVE OFFICE
83 East 4th Street
New York, NY 10003
Between Bowery and 2nd Avenue
212-780-9037

Hours of Operation: Monday–Friday 1–6PM ET, closed weekends and holidays.

NYTW BOX OFFICE
79 East 4th Street
New York, NY 10003
Between Bowery and 2nd Avenue
212-460-5475

Box office hours vary based on performance schedules. For current hours, please call 212-460-5475.

GENERAL INFO

COVID PROTOCOLS

As we welcome you back to the theatre, our number one priority is the health and safety of our audiences, artists and staff. Our COVID protocols have recently changed and we encourage you to review the most up-to-date information.

HOW TO PURCHASE TICKETS

ONLINE
Memberships are available for purchase exclusively from New York Theatre Workshop.

BY PHONE
Call the New York Theatre Workshop Box Office at 212-460-5475
Please note, sales by phone are subject to an additional fee of $5 per transaction.

IN-PERSON
Ticket fees are waived for in-person sales at the box office. For current box office hours, please call 212-460-5475.

All memberships and single ticket purchases are subject to applicable handling fees. All sales are final—no refunds or exchanges.
TICKET PICK UP

For your convenience, all printed tickets are held at the box office for pick up on the day of your performance. Tickets are available beginning two hours prior to curtain and a photo ID matching the name on the tickets may be required for pick up.

CHEAP TIX PERFORMANCES

At the first two performances of every NYTW production, tickets will be sold to the general public for just $25. CheapTix are available on a first-come, first-served basis, online at NYTW.org, by phone at 212-460-5475 or in-person at the box office. Standard ticketing fees apply.

Tickets become available online, by phone and in-person at the same time. For fastest service, we encourage you to purchase tickets online.

CHEAP TIX RUSH POLICY

Subject to availability at the opening of the box office, $25 day-of rush tickets may be available for youth, seniors, artists and Lower East Side residents. Rush tickets are sold cash-only, limit two per person.

Proper identification is required for all rush tickets. Youth (ages 25 and under) and seniors (ages 65+) may present an ID indicating date-of-birth; Artists may present an ID and a program or union card; Lower East Side residents may present an ID that includes your address.

GROUP SALES

For information on purchasing group tickets for 10 or more people, email Groups@nytw.org.

DONATING TICKETS

If you’re unable to use your tickets, you may donate them in exchange for a letter of tax credit by calling the box office at 212-460-5475 or emailing tickets@nytw.org. Please note, ticket donations must be completed prior to the start of the ticketed performance.

LUGGAGE AND COAT CHECK

Unfortunately, we do not offer storage for coats, bags or other large items. The house manager may be able to hold items in the lobby, but NYTW assumes no responsibility for loss, damage or theft of these items.

LOST AND FOUND

Please call 212-460-5475 or email HouseManager@nytw.org to inquire about items that may have been left at the theatre.

PRESS INQUIRIES

Please direct all press inquires to NYTW@mattrosspr.com.

PHOTOGRAPHY AND VIDEO

The taking of pictures and the use of recording devices is strictly prohibited in the theatre before, during and after the show.

FOOD AND DRINKS

Food and drinks are prohibited in the theatre except bottled water with a lid.